Activation Email & First Login

Getting Started

You will receive your login (email address) and URL for the ActiveNav Cloud dashboard in your welcome email.

NOTE: On the first login, you will need to reset your password using the “reset password link”. Once your password is reset login to your ActiveNav Cloud tenant.

1. Click the Forgot your password? link.

2. Enter your email address in the box provided.

3. Click the Send verification code button.

4. You will now receive a verification email that will look similar to this:

5. Enter the verification code from your email into the box provided.

6. Click the Verify code button.

7. Once your code has been verified, you will see "E-mail address verified. You can now continue." Click the Continue button.

8. You are now required to download and install an MFA (Multi-Factor Authentication) app on your mobile device, e.g., Microsoft Authenticator, Authy, Google Authenticator, Duo, etc., if you don't already have one.

9. Open the MFA app and scan the QR code presented on the screen; the account should appear in the MFA app.

10. Click the Continue button. 

11. Enter your TOTP (Time-based one-time password) verification code found in the MFA application. This is an example using the Duo MFA application:

12. Enter and Confirm your password in the boxes provided.

13. Click the Continue button (this will log you into ActiveNav Cloud for the first time).

Once logged in, you will be presented with the Insights Dashboard which is the primary visualization of all the unstructured data currently under management by by ActiveNav Cloud.

To find out more, see the Insights Dashboard knowledgebase article.