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Creating a ShareFile Service Account & API Key

The ShareFile Collector requires two identities defined in your ShareFile tenant:

Account Type

Description

Employee

This account is used to connect to your ShareFile and access your target data.

API Key

This is a shared secret between your ShareFile tenant and your ActiveNav Cloud tenant.

Employee Account Requirements

This account needs permission to read your target data and access some tenant information. This account must be a member of the Super User Group and have the following User Access permissions: People: Manage Clients, People: Manage employees, and Company Account Info: Access reporting.

API Key

Generate an API Key for ActiveNav Cloud at https://api.sharefile.com/. The Application Name of the API Key is for management within ShareFile. For the Redirect URI, select I don’t know or will not use a Redirect URI.

With these two tasks complete in your ShareFile tenant, you can now create a ShareFile Credential store in your ActiveNav Cloud tenant. You will need four pieces of information for the credential store: the employee account email address & password and the API Client Id & Client Secret.