This article explains the steps required to change the service account(s) password(s) related to Discovery Center. If the passwords for these accounts change then the system configuration must be updated as outlined below.
Procedure
Identity for the IIS Application Pool:
If your application pool identity is set to a specific account rather than Network Service, then use these steps to update the password for the application pool.
- Open IIS Manager.
- Click Application Pools.
- Right-Click the Discovery Center application pool and select 'Advanced Settings'.
- Click on the Identity row.
- Click the ellipsis icon for the application pool identity.
- Click the Custom account option, then click the 'Set' button.
- Enter the application pool identity for the Username.
- Enter the new password.
- Click 'Ok'.
- Click 'Ok'.
- Right-click on the Application Pool and select 'Stop'.
- Right-click on the Application Pool and select 'Start'.
- Ensure that the pool has started properly by loading the web interface.
Service Account for the Scheduler Service:
If the password for the Active Navigation Scheduler service account is changed, follow these steps to update your service configuration.
To update Scheduler service
- From the Application Server, click Start and type 'services.msc'.
- Right-click on 'ActiveNavigation Scheduler' and select 'Properties'.
- Click the 'Log On' tab.
- Change the password.
- Click 'Ok'.
- Right-click on 'ActiveNavigation Scheduler' and select 'Stop'.
- Right-click on 'ActiveNavigation Scheduler' and select 'Start'.
- Ensure that the service has started properly with no errors.
Impersonation Account for the Reporting Database's data source:
- Open SQL Server Management Studio and connect to your Analysis Services instance (n.b. this is not the same as the more usual connection to the relational database server, you must explicitly choose 'Analysis Services' as the server type when you connect).
- Expand the object explorer to locate your reporting database in the Databases section.
- Expand the Database and then expand the Data Sources node.
- Right-click on the ActiveNav4 data source and select Properties.
- Click the Impersonation Info row.
- Click on the ellipsis to the right of the ImpersonateAccount text to show the impersonation settings dialog.
- Ensure that 'Use a specific Windows username and password' is selected.
- Update the account to use the new password.
- Click 'Ok'
- Ensure the data source was updated correctly by processing the reporting database from within the UI.
Service accounts for SQL Server and SQL Server Analysis Services
Refer to Microsoft SQL Server documentation for advice on updating these service accounts and/or their passwords.
Accounts used within indexes
If the passwords change for any accounts which are used by indexes to gain access to content, then you must update the password in the Discovery Center administration UI under Credential Management.