This article provides guidance on how to troubleshoot issues with Discovery Center.
Keep up to date
Active Navigation is continuously improving its products. We release a new version of Discovery Center quarterly.
Knowledge Base Articles
Our portal offers articles that can help you remediate specific problems you may encounter. Start your troubleshooting by searching within our knowledge base using exact error messages or relevant keywords.
Troubleshooting Guide
The Troubleshooting Guide attached to this article can assist you in diagnosing common problems with Discovery Center. This guide offers general troubleshooting tips, common issues, and detailed flowcharts for each segment of the software.
Raising a Ticket
If you need to raise a support ticket, please submit a ticket to our portal with the requested information.
For more information on what is needed when opening a ticket, please reference our Ticket Submission Guide.