Using Microsoft Office 365 Multi-Factor Authentication with Discovery Center

This article describes how to configure Discovery Center to support Microsoft online multi-factor authentication when connecting to Office 365 services.

This is only applicable for the legacy SharePoint connector that exist in Discovery Center versions prior to 4.14.

These steps do not apply if you are able to use a credentialed account that does not require multi-factor authentication.

Generating App Passwords

Microsoft provides instructions on how to set up app passwords in their environment for your user account at the link below.

https://docs.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-app-passwords

 

At the time of writing this article, Microsoft has moved the app passwords section on the portal to the "Security info" section, but have not updated their KBA with the new page layout

 

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Configuring Discovery Center Credentials

  1. In Discovery Center, apply this password for the desired account under System Settings > Credentials Management.
    • If your issue is related to the mail/notification features, correct the password for the user account in the mail settings section under system settings.

  2. Re-run your index or re-test sending a DC notification and verify that the account can now authenticate.