Syntax error reported when requesting Container report for location with many folders

Symptoms

When a container report is requested, the browser presents a "Syntax Error" dialog

Cause

This issue has been observed when requesting container reports for very large network map locations (in excess of 600,000 folders). The problem has only been seen with Internet Explorer 8 browsers and has been traced to an issue processing the large amount of data generated for this report.

Resolution

Use the most recent version of Internet Explorer that you are able to install or an alternative browser such as Firefox or Chrome. In the case where this error was observed, using the Chrome browser allowed reports to be successfully rendered.

Applies to

Active Navigation Discovery Center Release 4.x releases

Issue id: DE1460