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Getting Started
Collector Management
Managing Repository Credentials
Data Source Management
Configuration
Data Visualization and Scores
Scoped Review
Security
FAQs & Support
How To Videos
Info Governance Playbooks
Sensitive Data Clean Up and Monitoring
Data Profiling
DC Project Suite
Training and Documentation
Support Plan and Product Licensing
Downloads
Knowledge Base
Migration to ActiveNav Cloud
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Help Center
DC Project Suite
Cloud
Getting Started
Collector Management
Managing Repository Credentials
Data Source Management
Configuration
Data Visualization and Scores
Scoped Review
Security
FAQs & Support
How To Videos
Info Governance Playbooks
Sensitive Data Clean Up and Monitoring
Data Profiling
DC Project Suite
Training and Documentation
Support Plan and Product Licensing
Downloads
Knowledge Base
Migration to ActiveNav Cloud
DC Project Suite
Configuring the Jira and Confluence Connectors
Creating new a Discovery Center Database using command line
Configuring Azure AD for SharePoint Online
Configuring the Opentext Connector
Configuration of the G-Suite - Google Drive Connector
Configuring app-based authentication in Entra ID (Azure AD) for Exchange Online
Training and Documentation
Discovery Center Starter Presentations
Discovery Center Installation Guide
Database Public Views
Agent use - Network map inherited credentials not set
Discovery Center Learning Hub
Summary Installation Requirements and Tech Spec
Discovery Center User Guide
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Support Plan and Product Licensing
About Our Legacy Product Modules
Help Not Included in Standard Support
Help Desk Services and Business Hours
Discovery Center Troubleshooting
License Types and Duration
Volume Under Management (VUM) Explained
Problem Resolution
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Downloads
Discovery Center - SQL Prerequisites
COVID-19 Rules
Data Query Aggregator for Agent use
Machine Key Generator
Discovery Center Fall 2019 Release
Supported Releases and Versioning Information
Network Discovery Utility Prototype
Discovery Center Summer 2019 Release
Discovery Center PST Expander
Active Navigation Prerequisites (Release 4.3.5.1 and Earlier)
Discovery Center Spring 2019 Release
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Knowledge Base
Common Problems With Upgrades
Indexing files stored in Novell Netware
Choosing Between Domain and Local Accounts for Discovery Center Services
Diagnosing File Share Access Issues
Migrating Discovery Center Project Suite to a New Server
Ticket Submission Guide
Adding Additional Users or Groups to a Discovery Center Database
Exporting Event Viewer Logs
Eliminating the 4GB StringStore Limit When Processing the Reporting Database
Changing Related Service Account Passwords
File Formats Supported for Analysis
Troubleshooting Installation and Upgrade Problems
Error After Detaching or Restoring the Discovery Center Database
MIP Labeling Action Stalls and Scheduler Service Stops
Indexing Content on Unix Systems Using NFS
How to Restore Files from Quarantine
Interaction with Archive Systems
Diagnosing SharePoint Access Issues
Web UI fails to load with error "The trust relationship between this workstation and the primary domain failed"
Disabling Analysis of Hidden Text Within PDF Documents
Modifying or Removing an Index from a Schedule
Configuring a Scheduler Service Startup Dependency on SQL Server
Configuring Discovery Center to Use a Migrated or Renamed Database
Troubleshooting “MSOLAP provider is not registered” errors
Scheduler Service Terminating, or Failing to Start
Report Failing Due to Timeout
Exchange Online Indexing Fails with 'Error Loading Properties for Page' Message
Active Navigation Modified Version of OpenMCDF library
Process Reporting Database failing due to query timeout
Network Location Displays 0 Bytes [0 B] When it Contains Files
Azure Files Access in Discovery Center
Encoded Control Characters Cause Migration to Fail
Enabling Verbose Logging in Discovery Center
Index Task "Stuck" at Position Zero in the Activity Queue
Best Practices for Indexing Different Repositories
Migrating SSAS away from SQL for a Fully Distributed Installation
SharePoint Migration - Managed Metadata Guide
Discovery Center HTTP Error 500 or 503 and IIS Application Pool Stopping
Analysis Process Fails Mid-way, Causing Future Analysis to Fail
"Could not load file or assembly" error during installation
Considerations for analysis of Exchange content
Skimming Requires Permissions for All Parent Locations
Discovery Center web interface displaying 500.19 error after successful install
New User Creation in our Support Portal
Change Locations for the Search Index, Analysis Cache, and Log Files
Failure to Delete Files From The File Cache Folder During Analysis
Processing the Reporting Database on SQL Server 2012 Fails with Provider Errors
The New SharePoint Connector
Using Analysis Filters for Indexes
Disk Space Errors on Server prevent Index Processing
Server Error in '/' Application: RE2
Unable to Add Locations to Network Map
Setting Up SharePoint Permissions for Indexing and Action on Discovery Center 4.13 and older.
Images Not Loading Across Discovery Center
Port numbers in use by Active Navigation
Active Navigation web interface shows "ServiceActivationException" errors after installation
Managed Metadata mapping to SharePoint not writing values during migrations
Choosing appropriate search syntax for Classification Rules
Discovery Center does not use pre configured web site host name
Process Reporting Database fails with "The user name or password is incorrect."
Using Microsoft Office 365 Multi-Factor Authentication with Discovery Center
Use Failed Request Tracing to Troubleshoot Website Issues
Compatibility of SharePoint Extension Service with SharePoint versioning options
Discovery Center Recovery - Failed Upgrades
Allow intranet zone file URL links from Edge
Enabling Trace Logging for Exchange Web Services
Deleting Empty Containers
Changing the Discovery Center Service Accounts
Upgrading Legacy SharePoint Locations
Best Practices for SQL Server Configuration
Enabling Logging of Web Service Errors
Addressing Slower Performance Due To Anti-Virus Activites
Configuring Discovery Center to use the HTTPS Protocol
Hardening Suggestions for the Discovery Center IIS Website
Skim fails with "Duplicate key row" error
Known Issues
Log4j / CVE-2021-44228 and ActiveNav Products
Repairing a Corrupted SSAS Reporting Database
Custom Metadata Retrieval in OpenText Content Server
Custom Metadata Retrieval in SharePoint
Syntax error reported when requesting Container report for location with many folders
Repeating Popup Errors When Loading Discovery Center - Dynamic IP Restrictions
Server Error in '/' Application After Installation
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Migration to ActiveNav Cloud
Overview | Migrating to ActiveNav Cloud
1. Understand Discovery Center Project Suite Position | Migrating to ActiveNav Cloud
2. Plan ActiveNav Cloud Configuration | Migrating to ActiveNav Cloud
3. Decommission Discovery Center Project Suite Instances | Migrating to ActiveNav Cloud
Prest Team Case Study | Migrating to ActiveNav Cloud
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